|
Understanding our customers' needs, spending time at their facilities and working closely with their engineering, manufacturing and material groups allows FMS to add value at the most cost-effective stage of manufacturing.
|
|
 |
CUSTOMERS
Fabricating Machinery Sales (FMS) provides North Carolina, South Carolina and Virginia with machinery, applications support and service, consultation and analysis for manufacturing processes. Understanding our customers' needs, spending time at their facilities and working closely with their engineering, manufacturing and material groups allows FMS to add value at the most cost-effective stage of manufacturing. Our customers know they can depend on FMS to provide the highest quality products on time, every time, backed up by reliable service and support before and after the sale.
|
|
|
|
|
Our customers generally fall into two categories. The first are pro-active in most management areas, with an emphasis on lean manufacturing and cost reduction. These companies are well established and looking for the slightest improvements. They depend on our expertise to keep them informed on the latest technology and techniques. The second though successful, experience one or more of the following: labor or skill shortages, quality issues, delivery problems, bottlenecks, maintenance or down time, low margins and overtime, or unsatisfactory safety and accident history. Any one of these areas not performing can cause problems for other processes within manufacturing.
|
|
|
|
|
|
|
The Diamond™ One-Call Service Difference : One Call Is All It Takes
At FMS, we know that the only way you make money is by making parts, and that means keeping your equipment running in top condition. Our Diamond™ One-Call policy provides expert service and a dependable, immediate response to keep you making parts. Our factory-trained and certified service technicians focus exclusively on Fabricating Machinery. Arriving in fully stocked FMS service vans, our technicians will successfully repair your machine the first time out more than 90% of the time.
• Fully stocked service vans
• Inside parts and technical support
• Factory-certified service technicians
• Toll-free technical support
• Preventive maintenance programs
• Applications skill training
• On-shelf replacement parts availability
CLICK HERE TO LEARN MORE ABOUT FMS SERVICE
|
|
|
