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“96% of hydraulic failure is caused by oil contamination”
Fluid Power Magazine
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“Hydraulic Oil is a mineral and doesn’t wear out, it simply gets dirty”
Practicing Oil Analysis Magazine
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Understanding our customers' needs, spending time at their facilities and working closely with their engineering, manufacturing and material groups allows FMS to add value at the most cost-effective stage of manufacturing.
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FMS Provides Dedicated Service
That’s Second To None.
Certified Technicians
FMS fields a fully staffed service department with factory trained personnel. Purchasers receive state-of-the-art service through localized technicians.
Diamond™ One-Call Service
Our Diamond™ One-Call policy provides expert service and a dependable, immediate response to keep your machines running. As a member of our Diamond Program you will receive the highest priority of response.
New Machine Installation
New machines purchased from FMS are always installed by an authorized service technician.
Parts Exchange Program
Parts installed by one of our certified technicians keep you from paying costly re-stocking fees required by most manufacturers. Our relationships with the OEMS save you money. Additionally, FMS believes that reasonably priced replacement parts are a big part of a machines overall true value.
On-Shelf Parts Availability
Our extensive inventory of service and maintenance parts assure you are back running as quickly as possible. Next day availability is possible 97% of the time if ordered by 3 PM.
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 FMS SERVICE IS DEPENDABLE AND READY TO ASSIST YOU.
S e r v i c e
Factory-certified technicians are dedicated exclusively to servicing FMS equipment. Every service technician completes Factory Certified training and is backed up by a network of support personnel at each factory in software, electrical, mechanical, hydraulic or pneumatic systems.
M o b i l i t y
Better than 90% “First Call Completion” to get your machine up and running. This is accomplished using FMS service technicians or factory direct technician if required. Service vans are stocked with basic essentials and most repairs are completed in 1 day.
M a i n t e n a n c e
FMS total care packages may be your best option if optimal up time is your goal. Regular preventive maintenance is often the best solution for the equipment and the bottom line.
L o c a l i z e d
Localized attention to your specific needs: local parts inventories, coupled with our factory part-exchange policy, means same day or next day replacement on most parts.
The Diamond™ One-Call Service Difference : One Call Is All It Takes
At FMS, we know that the only way you make money is by making parts, and that means keeping your equipment running in top condition. Our Diamond One-Call policy provides expert service and a dependable, immediate response to keep you making parts. Our factory-trained and certified service technicians focus exclusively on Fabricating Machinery. Arriving in fully stocked FMS service vans, our technicians will successfully repair your machine the first time out more than 90% of the time.
• Fully stocked service vans
• Inside parts and technical support
• Factory-certified service technicians
• Toll-free technical support
• Preventive maintenance programs
• Applications skill training
• On-shelf replacement parts availability
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Mechanical System
